One of the most important things a consultant can provide to a client is simple, plain-spoken objectivity. Often, we find that our clients are too wrapped up in the day-to-day management of complex businesses to be able to have an unbiased perspective on what should be done. In this case, we develop a set of objective facts, analyze them, and present our findings to management dispassionately.
However, many times clients have an intuitive sense of what needs to be done and want an uninvolved third-party to assess the situation and make a recommendation. In this case we also develop a set of objective facts, analyze them, and present our findings to management dispassionately. Objectivity is funny that way, it doesn’t change much from client to client.
To some people, dispassionate objectivity sounds cold and uninvolved. At Value Improvement Associates, we believe that the value of objective advice is enhanced if the individuals delivering it are honest, nice people. Our professionals are individuals that our clients’ teams enjoy working with. We think that is important, but it is only our opinion.